Professional Home and Office Removals Chorley
These conditions form the contract between the customer and Tomlinson
Removals & Storage. It is important that you read them carefully.
Alternative terms and conditions can apply if agreed in writing before
we start services. This contract is subject
to English Law and the jurisdiction of the English Courts, unless both
parties have agreed otherwise.
For the purposes of this contract, the following words shall have the following meanings:
We, Us, Our: Tomlinson Removals
& Storage. You, Your: The customer or Your
agent or representative. Goods: The goods that are
subject the services. Services: Any work we have
agreed to carry out on your behalf. Working days are Monday to
Friday, excluding bank holidays.
Our quotation is based upon information you have provided. It is
valid for 28 days from the date stated. It is subject to availability of resources. We may amend our quotation if:
A. The services do not commence within 28 days from the date of your acceptance
B. You request additional services or add extra goods.
C. In our opinion, equipment, structural alteration, or additional
resources are required where stairs, lifts, windows or doorways are
inadequate for the free movement of the goods without risk of damage or
injury to our employees or others.
D. The approach road or drive is unsuitable for our vehicles and/or containers to load/unload within 20 metres of the doorway.
E. We are asked to collect or deliver above ground or first upper floors unless agreed.
F. Additional goods are placed in store or require access to the goods or goods are handed out from store.
G. The services are carried out on a Saturday, Sunday, or public holiday
H. If we incur any costs arising from any of the circumstances mentioned in clause 5.
I. We agree in writing to increase our limits of liability in conditions 8 or 9.
2. SERVICES NOT INCLUDED
Unless agreed otherwise in writing before the date of this quotation, our price does not include:
A. Dismantling or assembling furniture.
B. Dismantling or assembling fitments or fixtures (of any description) including curtains.
C. Disconnecting or connecting appliances or equipment.
D. Taking up or laying fitted floor coverings.
E. Moving loaded freezers or refrigerators
F. Dismantling or assembling sheds, greenhouses, garden shelters,
outdoor play equipment, heavy or cumbersome garden items, or satellite
G. Moving goods from or to a loft/attic unless the loft/attic is properly lit, floored, and has a safe means of entry or exit.
10% deposit needs to be paid to reserve your moving slot and the remaining amount is payable before unloading. 4. DECLARATION OF OWNERSHIP/ AUTHORITY TO
You declare that:
A. The goods are your property free of any legal charge or claim from any third party.
B. You have the full authority of the owner or anyone having a legal
interest in the goods to enter into this contract and they have been
made fully aware of these terms and conditions and agreed to them. You
agree to pay us in respect of any claims,
charges and demands including legal costs arising from any claim made
in relation to the goods by the owner or any third party. If another
person has or obtains an interest in the goods, you must advise us in
writing giving us the full name and address
of the third party. We will issue a new contract to the third party.
Your responsibilities under this contract will continue until such times
as we receive a signed contract from the third party.
5. YOUR RESPONSIBILITIES
A. To be present or represented throughout the collection and
delivery of the goods to ensure that nothing to be removed or left
behind and nothing is taken away in error: Additional charges will apply
for collecting/returning goods left behind or collected
B. To arrange proper protection for goods left in unoccupied or
unattended premises or where other people such as tenants or workmen are
or will be present. We shall not be liable for any loss or damage if
you fail to do so.
C. Not to offer for removal or storage; jewellery, watches, trinkets,
precious stones or metals, money, deeds, securities, stamps or coins
(or similar collections of any kind), plants and animals. We will not be
liable for any claims for loss or damage
to these items if they are placed in our care or custody. You must
make alternative transport or storage arrangements for such items.
D. Not to offer for removal, or storage any item or thing unless you
have insured that item or thing against accidental loss or damage and
loss or damage caused by fire, lighting, or explosion.
E. Not to offer for removal, or storage any items (including food
stuffs) which in our opinion are dangerous, damaging or explosive,
hazardous to health, in dirty unhygienic condition, or likely to attract
vermin or other pests. We may refuse to remove
or store such items without any liability to you. If such items are
removed or stored by us or anyone else through the presence of such
items. We may remove and dispose of such items if in our opinion they
pose a risk or you refuse to collect them.
You agree to pay us any costs or expenses incurred by us in relation
to their removal and disposal.
F. To empty and defrost refrigerators and freezers and to make
alternative transport arrangements for their contents. We shall not be
liable for damage to any freezer or refrigerator or its contents which
results from the freezer or refrigerator being
moved partially or fully loaded, nor for any illness or deterioration
in such contents resulting from a change in temperature.
G. To ensure that all domestic and garden appliances, including but
not limited to washing machines, dishwashers, hosepipes, petrol
lawnmowers are clean and dry and there is no residual fluid left in
H. To pay for any parking meter suspension charges which we incur whilst carrying out services for you.
6. CANCELLING AND POSTPONEMENT
If you cancel or postpone the services:
A. 7 days from the start date there are no charges
B. On the day the services start or at any time after the services
have commenced you agree to pay 100% of the price of the services.
7. OUR LIABILITY FOR LOSS AND DAMAGE TO THE GOODS
We do not know the value of your goods, therefor we limit our
liability to a fixed limit per item. The amount of risk we accept under
this condition is reflected in our price for the services. If you wish
us to increase our limit of liability per item,
you agree to pay a higher price for the services. Unless agreed
otherwise in writing, if we are negligent or in breach of contract, we
will pay you up to
£40 for each item which is either lost or damaged to cover the cost of repairing
or replacing that item. For the purposes of this contract an item defined as follows:
A. The contents of a box, parcel, package, carton, or similar container.
B. Any other object, suite, set or thing is moved or handled or
stored by us. It is your responsibility to ensure goods against loss or
8. LIMITS OF LIABILITY FOR DAMAGE TO PREMISES:
If we are negligent or in breach of contract or otherwise responsible
for causing loss or damage to your premises we will pay you either;
A. The cost of repairing the damaged area to a maximum limit of
B. Up to a maximum of £75 on each premise.
9. EXCLUSIONS OF LIABILITY
We shall not be liable for:
A. Loss or damage caused by fire at your property. You must take out
fire insurance to cover your goods against this risk. If you ask us in
writing to arrange insurance cover for you, we will, provided you
declare the full value of your goods and pay
the premium in advance. Details of the insurance we can arrange are
available upon request.
B. Loss or damage caused where goods have been packed or unpacked by you or others.
C. Loss or damage caused by changes in atmospheric conditions
including but not limited to; dampness, mould, or mildew, rusting,
tarnishing, corrosion, or gradual deterioration unless directly
attributable to an ingress of water caused by our negligence
or breach of contract.
D. Loss or damage caused by vermin, moth, or other infestation.
E. Loss or damage caused if goods have any inherent defects or suffer from any inherent vice/fault.
F. For any delay of failure to perform the services due to
circumstances outside of our control which shall include but not limited
to; fire, war, sabotage, civil disturbance, acts or restrictions,
bylaws, prohibitions, or measures on the part of local
or government authority, industrial disputes, embargoes, bad weather
or equipment or vehicle breakdown.
10. TIME LIMITS FOR REPORTING CLAIMS
You must provide us with precise details of your claim including the
amount claimed in writing within the time limit stated below otherwise
we will not be liable:
A. For goods believed to be lost or damaged - within a reasonable
period. Not exceeding seven days after the delivery of the goods.
B. For goods removed from our premises by anyone other than us - at the time the goods are handed over.
C. For damage to premises - at the time of delivery of your goods by recording such damage on the delivery sheet.
11. NON-PAYMENT/RIGHT OF LIEN:
A. If our charges are not paid, we reserve the right to apply a lien
on your goods. Lien is a legal right to retain goods until a debt is
paid. The goods will be held until payment is made in full. The terms
and conditions of this contract will continue
to apply to the goods. You will be responsible for any administration
charges, costs, storage charges, legal costs, and expenses whilst the
goods are subject to the lien. All administration charges, costs,
storage charges, legal costs and expenses must
be paid in full before then lien is lifted. We shall have a general or
particular lien upon all goods in our possession for all money you owe
us or for expenses incurred by us and for payments we make on your
behalf. If some of the goods have been delivered,
removed, dispatched, or sold, the general lien shall apply to any
goods that remain in our possession.
B. Notice of sale or disposal;
If any charges remain outstanding for more than 30 days we may give
you 30 days written notice requiring you to remove all goods from our
care, control or custody and pay all outstanding sums. If having served
you with notice at your last known address,
you do not comply with the notice, we may sell or otherwise dispose of
all or part of the goods without further reference to you. Any proceeds
of sale will be credited to your storage account or against any other
payments due to us from you. You will
be responsible for any costs incurred by us selling or disposing of
the goods. Any surplus proceeds of the sale will be paid to you without
interest. Goods that cannot be sold will be made available to you for
collection. If they are not collected within
30 days from the date of our written request to collect them, the
goods shall be treated as abandoned and will be disposed of. We shall
not be liable for any claim made in respect of the goods.
12. SETTLING DISPUTES
If a dispute arises under this agreement in the United Kingdom that
cannot be resolved it may be referred by either party to the
Conciliation Service provided by the Removals Ombudsman Scheme. This
does not prejudice your rights to commence legal proceedings.
A. Registered address:
You must provide a postal and where possible and e-mail address to
which all communications are to be directed and shall notify us in
writing of any change.
ALL communications to you will
be treated as having been duly served and received
by email on the day it is sent or 3 days after posting by first class
post if sent by post to the registered address or the address from which
the last communication was received by us. If we are unable to contact
you at the address advised, you will
be responsible for all costs we incur in establishing your
If we provide an inventory or receipt for goods it need not state the
contents of any article, suite, case, bundle, package or other
container. The inventory or receipt shall be final except for any
specific item which you may point out in writing within
seven days of receiving the inventory. No claim may be made in respect
of any item not described in the inventory or receipt.
C. Revision of storage charges:
Storage charges are subject to revision and you will be notified of
any increase in writing 30 days before the increase comes in to effect.
D. Termination by us:
If payment due from you is not in arrears we may end this agreement by giving you
notice. Contact Us
For affordable office and home removals throughout Chorley, make sure to get in touch with our team today by calling us on
. 07576 634 126